How to select good employees, and how to successsfully
manage these employees with regard to salaries, benefits,
and labour laws.
Staffing
is finding the right person for the job. After
organization, it is the next logical step in managing a business.
Big
companies realize that their success depends very largely on how
they select and manage the people who work for them. This
explains why sound companies do not only have a Personnel Department,
but also assigns a senior executive to head it. The importance
of recruitment, selection, and training of new employees, and
the development of loyalty and morale calls for direction from
management at the highest level.
What holds for big business holds for you too. In managing the
people who work for you, you should aim at three things.
- First,
you should attempt to match every worker as suitable as possible
to his job.
- Second,
you should create an environment in which he can do his job
fast and well.
- Third,
you should design conditions that encourage loyalty and good
morale, that is, you should make him want to work fast and well,
and that he or she will be rewarded accordingly.
Competent
and loyal staff members are important assets to your business,
there are various reasons for this.
-
First,
content and well-treated staff, reflect enthusiasm in their
dealings with the public, which contributes to the goodwill
of your company.
-
Second,
while the machines and materials you use are available to all
your competitors at approximately equal prices, your firm's
personnel are unique. In this lies potential for great
development.
-
Third,
whereas the large firm can achieve efficiency by means of expensive
machines, the small business relies rather exclusively on its
personnel.
-
Fourth,
close personal contact and teamwork between you and your employees
can help to make possible the rendering of personalized individual
service. This, as indicated already, is a great competitive
advantage. (See
our Business Tip No.24)
The
methods discussed in this section, as well as in the later ones
on "motivation" have become standard practice
in the best of the international and local businesses, both small
and large.
You
may think that you do not have to imitate the large firms, and
what is good enough for other small businessmen is good enough
for you. If you have a very strong personality, or if you have
to contend with very little competition, you may manage fairly
well without a modern approach to employee relations. But you
will, at best, get mediocre results compared to what you could
achieve.
Note:
The above information forms part of a complete e-Manual, which
covers most of the problems and suggestions in starting and running
your own small business.
Our
firm is currently offering this FREE "e-Manual"
on the subject of "The Pro-Active Management of Employees"
which formed the basis of one of the most successful topics
offered by the "Small Business Management Course"
at the Cape Town Academy. This course, and the lectures,
are under the personal supervision of the Director of Training,
Geoffrey Hebdon.
For
a FREE copy of these notes please contact
us
________________________________________
Recommended
Additional Research
- Executive
Excellence Magazine provides principle-based ideas and
strategies for organizational and executive development. This
journal is highly recommended and read by all staff members
who work within the Delamere Group.
Visit
the Delamere
International Bookshop.
-
Fundamentals
of
Management
-
This
streamlined
volume
covers
the
principle
concepts
of
management
to
provide
readers
with
a
solid
foundation
for
understanding
key
issues.
Organized
around
the
four
traditional
functions
of
management-planning,
organizing,
leading,
and
controlling,
it
reflects
current
trends
in
management
and
organizations,
and
presents
the
latest
research
studies
in
the
field.
The
authors
address
managing
in
today's
world,
foundations
of
planning
and
decision
making,
basic
organization
designs,
staffing
and
human
resource
management,
foundations
of
individual
and
group
behavior,
leadership
and
trust
and
foundations
of
control
and
value
chain
management.
Visit
the
Delamere
International
Bookshop.
-
How
to ask the right questions when conducting an interview
- Each of the over 1,000 question has been designed and tested
by an occupational psychologist. Using these question and the
fields they cover helps you better select the right employee.
Request
the free trial.
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