How to select good employees, and how to successsfully manage these employees
with regard to salaries, benefits, and labour laws.
Staffing
is finding the right person for the job. After
organization, it is the next logical step in managing a business. Big
companies realize that their success depends very largely on how they select
and manage the people who work for them. This explains why sound companies
do not only have a Personnel Department, but also assigns a senior executive to
head it. The importance of recruitment, selection, and training of new employees,
and the development of loyalty and morale calls for direction from management
at the highest level.
What holds for big business holds for you too. In managing the people who work
for you, you should aim at three things.
- First,
you should attempt to match every worker as suitable as possible to his job.
- Second,
you should create an environment in which he can do his job fast and well.
- Third,
you should design conditions that encourage loyalty and good morale, that is,
you should make him want to work fast and well, and that he or she will be rewarded
accordingly.
Competent
and loyal staff members are important assets to your business, there
are various reasons for this. -
First,
content and well-treated staff, reflect enthusiasm in their dealings with the
public, which contributes to the goodwill of your company.
-
Second,
while the machines and materials you use are available to all your competitors
at approximately equal prices, your firm's personnel are unique. In this
lies potential for great development.
-
Third,
whereas the large firm can achieve efficiency by means of expensive machines,
the small business relies rather exclusively on its personnel.
-
Fourth,
close personal contact and teamwork between you and your employees can help to
make possible the rendering of personalized individual service. This, as indicated
already, is a great competitive advantage. (See
our Business Tip No.24) The
methods discussed in this section, as well as in the later ones on "motivation"
have become standard practice in the best of the international and local businesses,
both small and large. You
may think that you do not have to imitate the large firms, and what is good enough
for other small businessmen is good enough for you. If you have a very strong
personality, or if you have to contend with very little competition, you may manage
fairly well without a modern approach to employee relations. But you will, at
best, get mediocre results compared to what you could achieve. Note:
The above information forms part of a complete e-Manual, which covers most
of the problems and suggestions in starting and running your own small business. Our
firm is currently offering this FREE "e-Manual" on the
subject of "The Pro-Active Management of Employees" which
formed the basis of one of the most successful topics offered by the "Small
Business Management Course" at the Cape Town Academy. This course,
and the lectures, are under the personal supervision of the Director of Training,
Geoffrey Hebdon. For
a FREE copy of these notes please contact
us ________________________________________ Recommended
Additional Research
- Executive
Excellence Magazine provides principle-based ideas and strategies for
organizational and executive development. This journal is highly recommended and
read by all staff members who work within the Delamere Group.
Visit the Delamere
International Bookshop.
-
Fundamentals
of Management - This streamlined volume covers the principle concepts
of management to provide readers with a solid foundation for understanding key
issues. Organized around the four traditional functions of management-planning,
organizing, leading, and controlling, it reflects current trends in management
and organizations, and presents the latest research studies in the field. The
authors address managing in today's world, foundations of planning and decision
making, basic organization designs, staffing and human resource management, foundations
of individual and group behavior, leadership and trust and foundations of control
and value chain management. Visit the Delamere
International Bookshop.
-
How
to ask the right questions when conducting an interview - Each of the
over 1,000 question has been designed and tested by an occupational psychologist.
Using these question and the fields they cover helps you better select the right
employee. Request
the free trial.
Payroll
& Employee Management Software - Software Patriot Software, Inc. offers
Patriot PAYonline Payroll Software and a comprehensive Payroll Tax Filing Service
for small business owners in the United States. We simplify employee management
with our online software for Payroll, Employee Payroll Taxes, Time and Attendance,
Employee Self-Serve, ATS, and Human Resources. Patriot
Software Easy Online Payroll Starts at $10. Try It Now 30 days FREE!
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